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Refund Policy

Refund Policy 

All refund requests should be made in writing to dreamlynest@gmail.com

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BIRTH PACKAGES​

  • If canceled before labor or induction begins the client will receive no refund.​

  • If canceled after labor or induction begins the client will receive no refund and no transfer of services. 

  • Clients that DO NOT attend any meet-ups will receive no refund. 

  • Birth clients who must have a c-section prior to labor are not eligible to transfer refunds or a refund unless the doula is not able to support in the OR. Please communicate with us in the case of an emergency cesarean and we will support you during your birth or in recovery. If a scheduled cesarean turns into an emergent one there is a $100 on-call fee added.

  • BIRTH PLANS & POST-BIRTHS are non-refundable or transferable to other services.

  • Classes and appointments not used within 30 days of birth will be forfeited and not eligible for a refund/trasnsfer.

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POSTPARTUM DOULA SERVICES

  • Postpartum services are non-refundable

  • All postpartum hours will expire 3 months after purchase of postpartum hours OR birth of the baby (whichever is greater)

  • Pricing will convert to the individual hourly amount for partially used packages

  • Cancellation Policy:

    • ≥ 2 weeks - 24 hours -- no fee for rescheduling

    • 24 hours to 2 weeks -- 50% (based on number of hours scheduled)

    • < 24 hours -- no refund

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